Â
We will only offer refunds for items that are faulty as Lila Headbands are hand made and made to order.
Â
The Uk law states a return for exchange is acceptable however due to the nature of our products at Lila Boutique there are strictly no returns due to hygiene reasons.
Â
We want our customers to be happy so if you have a fault with your item you can contact us through our contact page to try and resolve the issue.
Â
You must contact us within 7 days of receiving your item, after this time frame we cannot help you with a return or exchange.
Â
Please state the item name, price and fault. We will then give you our Returns Address and 7 days to return the item.
Â